Families and players are to provide at least a notice of cancellation 48 hours prior to the scheduled session. Cancellations made after this 48 period may be subject to a fee of half the price of the full session.
A no-show fee of the full price of the training session will be charged if:
- Our trainer waits at least 20 minutes for you and your player to arrive, and
- Our trainer attempts to contact you via phone or through text message with no response.